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Give feedback

Although we work hard to provide our services to a high standards, sometimes things can go wrong. When this happens, we will do all that we can to put things right for you as quickly as possible. We will also do our best to make sure the same thing does not happen again.

You can make a comment, complaint or compliment about our services in your local area by selecting your area below:

 

What to include in your feedback:

  • Please give as much information as you can, including your name, address and contact details
  • If you are raising more than one concern, it helps to use headings or number each point. This helps us to make sure we answer all of your concerns in our response.
  • If you are making a complaints, it should be made soon after the events you want to complain about have happened. This makes it easier for everyone to remember what happened and to address any issues quickly.

 

  • Online: Complete our online form
  • Email: feedback@eastkenthousing.org.uk
  • Send a letter to: FREEPOST E K Housing (C)
  • Call: 0300 061 9997

    What to include in your feedback:

    • Please give as much information as you can, including your name, address and contact details
    • If you are raising more than one concern, it helps to use headings or number each point. This helps us to make sure we answer all of your concerns in our response.
    • If you are making a complaints, it should be made soon after the events you want to complain about have happened. This makes it easier for everyone to remember what happened and to address any issues quickly.

     

 

What to include in your feedback:

  • Please give as much information as you can, including your name, address and contact details
  • If you are raising more than one concern, it helps to use headings or number each point. This helps us to make sure we answer all of your concerns in our response.
  • If you are making a complaints, it should be made soon after the events you want to complain about have happened. This makes it easier for everyone to remember what happened and to address any issues quickly.

 

What to include in your feedback:

  • Please give as much information as you can, including your name, address and contact details
  • If you are raising more than one concern, it helps to use headings or number each point. This helps us to make sure we answer all of your concerns in our response.
  • If you are making a complaints, it should be made soon after the events you want to complain about have happened. This makes it easier for everyone to remember what happened and to address any issues quickly.

 



What to include in your complaint:

  • Ideally, all complaints should be made soon after the events you want to complain about happened. This makes it easier for everyone to remember what happened.
  • Please give as much information as you can, including your name, address and contact details
  • If you are raising more than one concern, it helps to use headings or number each point. This helps us to make sure we answer all of your concerns in our response.

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