Tenant Scrutiny Panel

Tenant Scrutiny Panel - improving services to meet your need

The Tenant Scrutiny Panel is made up of residents from across the four East Kent Housing areas specifically recruited to review housing services and make recommendations as to how these can be improved.

In August 2015 the recruitment of a new panel took place, and in preparation for the first review members attended various training sessions, such as an Introduction to Scrutiny and Confidence Building.

During 2016/17 the Panel will be scrutinising:

  • Resident Involvement Structure and Incentives
  • Complaints process

The first review was Awareness and Prevention of Tenancy Fraud which began in September 2015 and was completed by November 2015. It was received well by our Board and the panel received praise for their hard work.

Their work fed into our new Tenancy Fraud Policy and the new promotional campaign based on the panel's recommendations.

Click the link below to read the Tenant Scrutiny Panel's previous reports:

How can you get involved?
You too can play a vital role in examining the way we deliver our services and make a real difference to the housing service.

Do you have some of the skills we are looking for and want to develop them further?

Join our Scrutiny Panel - help us improve your services!
You can apply online here.

Alternatively, If you would like any more information about becoming a member or would like an information pack, please contact the Resident Involvement Team on 01304 872446 or email getinvolved@eastkenthousing.org.uk.

You might be interested in:

The Panel's Terms of Reference
Frequently Asked Questions

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