Terms and conditions for survey competitions with East Kent Housing

General Terms and Conditions for surveys with prize draws

Please read these terms and conditions rules carefully.  We will publish these on our website and will make available upon request.

If you submit your details from the survey, we will assume that you have read these rules and that you agree to them.  

The prize will be published on the promotional web page and marketing literature, 

 To be entered into the prize draw, you must complete all mandatory fields required in the survey.  

There is a limit of one entry per household and residents only be able to complete the survey once.   

Entry is free but the survey must be returned by the published deadline to be entered.

Repeat entries will be discounted.   

The start date of the competition should be stated in the promotional web page or literature. Any entries before this will be discounted.   

The closing date of the survey stated in the promotional web page or literature must be adhered to and any entries after this will be discounted.  

One winner will be drawn at random after the closing date, within 12 weeks (to allow for an extension of deadline if required by East Kent Housing (EKH))

The winner will be contacted by telephone, and failing that, by email to arrange delivery details.

The survey is open to residents of East Kent Housing that are named on a tenancy agreement and are listed on the information systems held by EKH.  Residents must reside in the United Kingdom only.    

If you complete this survey and are an employee of East Kent Housing, we will consider your surveys responses but exclude you from the prize draw.

All survey respondents must be aged 18 or over

By submitting your own information and the information of that of your family you are giving EKH permission to contact you for sales and marketing purposes.   

Incorrectly completed entries will be disqualified.  

EKH reserves the right to withdraw incentives if a resident’s rent and or service charge account is in arrears. Prize draw incentive(s) may instead be used as a credit on their account.

This survey is being run by East Kent Housing and we reserve the right to amend these rules at any time. EKH may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.

Data Protection statement:
East Kent Housing regards the lawful and correct treatment of personal information as very important and is fully committed to the principles of data protection, as set out in the Data Protection Act 1998. The results of this survey will be used solely for research and monitoring purposes to help us improve our services. We will ensure that all the information you provide is stored securely and in accordance with the Data Protection Act 1998. No information contained in the results will be attributed to the person who submitted it without their explicit consent being obtained in advance. The survey results may also be made available to other organisations, including local councils and partners of East Kent Housing.

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