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Service charges for leasehold properties

Because your flat is part of a block, you must pay a share of the costs of maintaining the building and any communal areas and services provided such as cleaning and lighting of corridors and stairways.

These costs are called service charges and listed below are some of the services you would be likely to contribute towards.

  • Ground rent and buildings insurance
  • Grounds maintenance and cleaning
  • Routine repairs, services and maintenance
  • Electricity charges for any shared areas, for example, lighting, power to lifts and door-entry systems
  • Administration charges/Management fee
  • Major works and improvements (eg replacing roofs, structural – these can result in very large service charge bills)

How do I pay my service charge?

 

methods of payment as at May 2015

Via the internet:

Visit the Canterbury City Council website at www.canterbury.gov.uk

Online services are listed on the right hand side

Click ‘Pay Your’ and select ‘Invoice’ from the drop down menu

Bank transfer (online personal banking):

If you are paying through online personal banking, please quote the 10 digit invoice number as a reference and Canterbury City Council’s bank details:

Account name:  Canterbury City Council Head Office Collection Account

Bank:  Nat West plc

Sort code:  62 13 48

Account number:  00000000

Ref – this will be the invoice number

By phone (in person):

Please phone 01227 862 382 to speak to an operator who will take your payment

By phone (automated speech recognition service):

Dial 0845 200 1784 and follow the instructions.  You will be asked what kind of payment you wish to make.  Please say ‘Sundry Debt’ to pay this invoice

By post:

Send a cheque, money order or postal order to Canterbury City Council, Military Road, Canterbury CT1 1YW.  Please make it payable to ‘Canterbury City Council’ and enclose the tear-off slip with your payment.  If you require a receipt, please enclose a stamped self-addressed envelope and the whole invoice along with your payment.

By debit or credit card:

Remember to have your card details and invoice number with you.  Please note that payments by credit card will incur an additional 1.5% surcharge based on the amount paid. 

Please note that you can no longer pay over the counter at a bank

By standing order or to make an installment arrangement:

Please phone 01227 862 293 for a form.  Direct debits are not available yet

At a Post Office or any shop displaying a PayPoint sign:

 Your invoice has a bar code on it, which means you can pay it by cash at any post office or shop displaying a ‘PayPoint’ sign.  You can do this anywhere in the country and there is no additional charge to you.  You can search for a local PayPoint outlet at www.paypoint.co.uk/paypointlocator

Although this is for cash payments, the outlet may accept credit/debit cards or cheques, but it is their choice.

Do not use any other Canterbury City Council payment card to pay this invoice.

There are no cashier services available at the council offices.

Methods of payment as at May 2015

By debit or credit card – a surcharge is made for all credit card payments

  • Log on to the Council’s website
  • Phone (01304) 872199 to speak to an advisor or use the touch-tone phone number (01304) 872345

If paying by using the 24/7 phone hotline please select option 6, ‘Sundry Invoices’, and have both your invoice number and customer number ready

Bank transfer (online personal banking):

If you are paying through online personal banking please quote the 7 digit invoice number as a reference. Dover District Council’s bank details:

Account Name:  Dover District Council

Sort Code:  60 07 04

Account No:  59272864

Ref – This will be the invoice number.

By post

Send a crossed cheque or postal order with your invoice number written on the back, made payable to Dover District Council (not an individual officer) to:

Revenues, Council Offices, White Cliffs Business Park, Dover CT16 3PJ

We will only send you a receipt if you ask for one

At any Post Office or Payzone outlet

Take the invoice with you as it has the barcode details that you will need to make the payment with

1111   2222   3333   4444   5555   6666

PLEASE NOTE THAT CASH IS NOT ACCEPTED AT ANY COUNCIL OFFICE

If you want to pay by cash, please pay at a Post Office or Payzone outlet – take the invoice with you as it has the barcode details that you will need to make payment

For further information about Dover District Council and to access other services please view the Council’s website on www.dover.gov.uk

 

Methods of payment as at May 2015

Direct Debit

If you have not already made arrangements to pay via Direct Debit and wish to do so please contact us on 01303 853 555

Debit or Credit Card

You may pay with most cards by phoning our 24 hour payment line on 01303 853 555 or using e-payments on our website www.shepway.gov.uk.  There is no charge for Debit Card payments but there is a 1.5% charge for Credit Card payments.

Please Note:  If you decide to pay this invoice via Shepway District Councils e-payments system please select the Sundry Debts option and quote your invoice number

Bank transfer (online personal banking):

If you are paying through online personal banking please quote the 7 digit invoice number as a reference and Dover District Council’s bank details:

Account number:  47159227

Sort Code:  52 41 42

Account Name:  Shepway District Council

Ref – this will be the invoice number

Please quote your invoice reference number with your payment.  Any remittance advices should be emailed to Revenues.Benefits@shepway.gov.uk

Cash

You can make payment at any outlet displaying the Pay Point or Post Office sign by using the bar code on your invoice.  If you are making a payment of more than £200 we suggest you use a Post Office as their transaction limits are higher.  The Post Office also accepts payments via cheque, these need to be made payable to ‘The Post Office’

Post

Crossed cheques or Postal Orders made payable to Shepway District Council should be sent to Shepway District Council, Civic Centre, Castle Hill Avenue, Folkestone CT20 2QY.  Please write your name, address and invoice number on the back of the cheque.  If you require a receipt you must send a stamped self addressed envelope.

NOTE: Payments by Bank or Girobank Credit will only be acknowledged as received by the Council when credited to its own account.  The Council can accept no responsibility for delays in receiving funds from any Bank or Post Office.

Online

Pay online at www.thanet.gov.uk/payments you will need your account and invoice number along with your Debit/Credit card details

By automated phone line

You can use our 24 hour automated phone service by telephoning 01843 577 259 you will need your account and invoice number along with your Debit/Credit card details.  We accept all major cards with the exception of Diners and American Express

Bank transfer (online personal banking):

If you are paying through online personal banking please quote the 7 digit invoice number as a reference and Thanet District Council’s bank details:

Account Name:           Thanet District Council

Sort code:                   60 14 05

Account number         67834000

Ref :– This will be the invoice number          

For International payments please also quote ‘IBAN no: GB59NWBK601405678340000’ and BIC no ‘NWBKGB2L’

By telephone

You can call the Corporate Income team directly on 01843 577 550 have your account and invoice number ready along with your Debit/Credit card details

At the Post Office

By Trans cash you can take your invoice and payment to any Post Office.  Make your cheque payable to ‘Post Office Counters Limited’ quote Thanet District Council’s Account number 304 4122, add your name and address and the invoice reference number SL4/XXXXXXX/Z? (this is also quoted on the front of the invoice) with your payment.  The Post Office will make a charge for this transaction

If none of the above payment options are suitable to you, please contact the Corporate Income Team on 01843 577 550 to discuss alternative methods of payment