For general household repairs contact Mears:
Reporting a repair by text or email?
Please make sure you include your name and address and please give as much information as possible about your repair. This will help us to prioritise the work correctly and get somebody out to you as quickly as possible. If you have any specific access arrangements please be sure to mention these.
Report a central heating or gas repair to Swale Heating:
- Email Swale - please include your property address and full details of the problem.
- Call Swale Heating on FREEPHONE 0800 121 6860
Please call TRANSCO on Freephone number 0800 111 999 immediately.
Contacting the Property Services Teams at East Kent Housing
Call 01843 577262 and select option 2, then choose from:
- To report a household or communal repair to Mears press 1
- To report a gas, hot water or central heating repair press 2
- For enquiries about kitchens, bathrooms, or roofing press 3
- For disabled aids and adaptions press 4