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Communal areas

Repairs in communal areas

Mears are responsible for the lights on communal stairs and hallways, communal doors and repairs to any shared areas. If you notice any repair within a shared area, please don’t assume that someone else has already reported it as it may remain unreported for some time.

You can report a communal repair by going to our report a repair section.

Please remember to keep communal staircases, corridors, hallways, landings and external areas (including bin stores) tidy, safe and free of obstructions.

Cleaning in communal areas

Different contractors have responsibility for different areas. Please click on your area below to see information relevant to you.

 

Mears arrange cleaning for communal areas in blocks of flats / maisonettes and the immediate surrounding areas. The cleaning is done on Mears' behalf by Town and Country Cleaners, generally on a weekly basis.

There is a noticeboard in each block of flats we manage which will have a cleaning schedule on it.  Town and Country Staff will sign this every time they visit and tick what work they have done

Please help the cleaners by keeping communal areas free of stored items and rubbish.

Mears arrange cleaning for communal areas in blocks of flats / maisonettes and the immediate surrounding areas. The cleaning is done on Mears' behalf by Town and Country Cleaners, generally on a weekly basis.

There is a noticeboard in each block of flats we manage which will have a cleaning schedule on it.  Town and Country staff will sign this every time they visit and tick what work they have done. 

Please help the cleaners by keeping communal areas free of stored items and rubbish.

Town and Country are responsible for cleaning communal areas.*

Each block and scheme we manage has a noticeboard with a cleaning schedule on it. Town and Country staff  sign this every time they visit and tick off what work they have done.

See it? Report it 

If you spot a problem with the cleaning in your block you can report it direct to Town and Country  by calling their 24hour helpline on 0800 389 4825.


Become a Tenant Inspector 
 
Help us keep an eye on your block by becoming a Neighbourhood Inspector.

*If you live in a block with a Caretaker your Caretaker is responsible for cleaning communal areas.

Mears arrange cleaning for communal areas in blocks of flats / maisonettes and the immediate surrounding areas. The cleaning is done on Mears' behalf by Town and Country Cleaners, generally on a weekly basis.

There is a noticeboard in each block of flats we manage which will have a cleaning schedule on it.  Town and Country Staff will sign this every time they visit and tick what work they have done

Please help the cleaners by keeping communal areas free of stored items and rubbish.

Want to help monitor your local estate?
Find out about the work of our Neighbourhood Inspectors and how to be come one.

 

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