Our Commitment to Customers

We are committed to excellent Customer Service and we have been working closely with our tenants and staff to develop how we do this effectively.

Please select an option below to find out more:

• Our Customer Charter – explains our 12 customer commitments developed around our values

• Our values and mission statement

• Our Customer Service Standards

• You said & we did - using your feedback to improve

• How we deal with customer comments, compliments and complaints

• Tenant Scrutiny – how our tenants help improve our services

• How you can get involved in your local area