How we deal with Anti Social
Behaviour (ASB)
You have the right to enjoy your home
and estate without the fear of anti-social
behaviour. We want you to know we are
committed to tackling local problems in
your areas and we are here to
help.
What is anti-social behaviour (ASB)?
It’s any behaviour by individuals,
members of their household or visitors, which causes alarm,
distress and interferes with the day to day well being, safety and
security of other people.
ASB can be broadly put into four main areas:
This list doesn’t cover ASB completely
but it does give you an idea of the main areas that anti-social
behaviour falls into:
1. Disregard for community / personal well being:
Excessive noise especially
between 11pm and 7am. Rowdy or nuisance behaviour. Animal related
problems e.g. dogs barking or fouling issues
2. Acts directed at
people:
Intimidation, harassment
or verbal abuse
3. Environmental
damage:
Criminal damage, vandalism
or dumped rubbish
4. Misuse of public
space:
Drug misuse and dealing,
street drinking, prostitution or vehicle related issues
How you can report
Anti-Social Behaviour (ASB):
Please contact your local
Neighbourhood Manager team by using the following local
contact details:
Reporting crime:
• To report a non-urgent crime or talk
to your local officer, call Kent Police on 101, calls cost 15p
• In an emergency, call 999.
• If deaf or speech-impaired, text
‘police’ and your message to 60066.
• Call Kent Crimestoppers anonymously
on 0800 555 111.
Other useful
numbers:
• Report untaxed vehicles to the DVLA
on 0300 790 6802
• Call Consumer Direct for advice
about goods, services and rogue traders
on
08454 04 05 06
• Call the 24-hour National Domestic
Violence Helpline on 0808 2000 247
You may be
interested in our A-Z of useful ASB phone numbers
Real life story:
Tenants work together to stop Anti-Social Behaviour
After nearly two years of
problems, a block of flats returned to normal
after local tenants took a
stand against anti-social behaviour.
The group of tenants had reported
fighting, aggressive behaviour, criminal damage and loud music to
us. To help collect evidence to build a case, we gave them incident
diaries to record the dates, nature and times of the problems. The
tenants causing the problems were given warnings and support to
change their behaviour. But as this advice was ignored and as the
terms of the tenancy agreement had been breached, we took legal
action, using evidence collected from the incident diaries. We were
finally granted permission to evict the tenants in February
2012.
A tenant involved in the case, said:
“It is worth reporting anti-social behaviour and keeping diaries,
although at times this is frustrating. East Kent Housing worked
hard on this case, keeping us informed of what was going on at all
times including reassuring telephone calls when we thought nothing
was happening. My advice is to keep reporting things, make diary
notes and it will happen in the end.”
Sue Harris, Anti-Social Behaviour
Co-ordinator for East Kent Housing, said: “I would like to thank
the tenants who worked with us for their brave efforts and without
all their hard work and commitment this case could not have been
successful. We want to make it clear to the small minority of
people who cause anti-social behaviour, that we will take action
against them, which may result in them losing their council
home.”