How does the Board work?

The East Kent Housing board meets monthly to discuss and keep an eye on how East Kent Housing is performing. They will respond to and look at information provided from the local Area Boards as well as receive regular reports about repairs, complaints and spending.

The board meetings will be chaired by independent member, Helen Buller, who was voted as the chair of the board. The vice chair is tenant member, Lynne Sims from Shepway.

How do the board make sure that East Kent Housing is working?

One of the responsibilities of the board will be to make sure East Kent Housing is doing what it was set up to do. The board will make sure that all annual reports and accounts are published for all to see, as well as provide regular updates to tenants, leaseholders and your local council.

Who makes sure that East Kent Housing delivers on what was promised? Ultimately, it is your council’s responsibility to make sure that the new organisation delivers good quality services and improvements to you. However, the board will act as the ‘eyes and ears’ and oversee the day to day running of your council housing services.

What happens if East Kent Housing does not deliver a good service?

Each council would have the option to withdraw from the arrangement but you would be fully consulted before any decision was taken.

How can the board know what matters locally?

There will also be local Area Boards, made up of tenants and leaseholders and local councillors, who will meet regularly and ensure the local needs of tenants in your council area are met. These Area Boards will submit ideas, feedback and projects to the main board to consider. Visit the Area Board section to find out more.

Find out what improvements East Kent Housing are planning

Check out our contact us section