Paying rent and contacing our rent teams:

For Canterbury:

• Call our 24 hour payment line number 0845 200 1784. (A charge applies for credit card payment).
• With your rent payment card at Paypoint or Post Offices - No charge is made for using these outlets.
• By Post – We only accept cheques, made payable to ‘Canterbury City Council’ and sent to: Canterbury City Council, Military Road, Canterbury CT1 1YW. Please write your rent account reference number, name and address on the back of the cheque.
• Pay online (this link will take you to the Canterbury City Council website)
• If you are in arrears

Need to contact the Canterbury rent team:

Call 01227 862142 or email [email protected]

For Dover:

• Call our 24 hour payment line number on 01304 872 345. (A charge applies for credit card payment).
•  With your rent payment card at Payzone locations or Post Offices - No charge is made for using these outlets.
• Pay online 
• By Post, send a crossed cheque or postal order with your rent account number written on the back, made payable to Dover District Council (not an individual officer), at Dover District Council, White Cliffs Business Park, Dover, Kent CT16 3PJ
• If you are in arrears

Need to contact the Dover rent team:

Call 01304 872345 or email [email protected] 

For Shepway:

• Call our 24 hour payment line number on 01303 853555.
• With your rent payment card at Paypoint or Post Offices - No charge is made for using these outlets.
• online 
• If you are in arrears

Need to contact the Shepway rent team:

Call us on 01303 853731  or email [email protected]

For Thanet:

• Call our 24 hour payment line number on 01843 577259 (using your 13 digit payment reference number on your rent statement).
• With your rent payment card at Paypoint or Post Offices - No charge is made for using these outlets.
• Pay online 
• If you are in arrears

Need to contact the Thanet rent team:

• For Margate, Westgate, Broadstairs and Birchington call 01843 577313
• For Ramsgate, Minster, Monkton and St Nicholas call 01843 577350
• Email [email protected]