Giving feedback about our services

Your views about your experience of our services are important to us and will help us to improve the service in the areas that matter the most to you. Our feedback scheme has been developed with the help from our tenants and staff, which includes a commitment to listening and learning how we can do things better.

Read our comment, Complaint or Compliment Policy

How to give your feedback locally:

Canterbury:

Phone: 01227 862 142

Email: [email protected]

Letters and forms: FREEPOST E K Housing (C)

(This is our easy to remember Freepost address)

Dover:

Phone: 0300 061 9997

Email: [email protected]

Letters and forms: FREEPOST E K Housing (D)

(This is our easy to remember Freepost address)

Shepway:

Phone: 01303 853 700

Email: [email protected]

Letters and forms: FREEPOST E K Housing (S)

(This is our easy to remember Freepost address)

Thanet:

Phone: 01843 577 000

Email: [email protected]

Letters and forms: FREEPOST E K Housing (T)

(This is our easy to remember Freepost address)

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