The Regulatory Framework for social housing sets out the requirement for landlords to have methods that enable tenants to scrutinise their performance and develop plans for service improvements. These methods enable tenants to co-regulate their housing service with their landlord.

Find out about how we involve our tenants to scrutinise their housing service:

• Area Boards
• Tenant Scrutiny Panel
• Neighbourhood Inspectors
• Read the Tenant Involvement and Empowerment Standard

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