The Residents' Panel is a group of residents who work in partnership with us. They influence policies and strategies and scrutinise the housing services provided by East Kent Housing
The Panel meet quarterly and their key aims are to:
- Influence service delivery arrangements
- Provide feedback and make recommendations regarding the our housing related policies and strategies.
- Monitor performance data and make recommendations on how performance can be improved.
- Monitor resident feedback, including satisfaction, compliments, complaints information and feedback from other groups of involved residents e.g. Local Groups and Task and Finish/Project Groups. Make recommendations for improvements.
If you would like to know more about this group or how you can get involved please contact the Resident Involvement Team by calling 01304 872446 or by emailing firstname.lastname@example.org