Canterbury area of East Kent Housing
Gas Safety in Canterbury
By law we have to inspect any gas appliances in your home once a year. Our contractors, Swale Heating, will contact you to make an appointment at a time convenient to you.
It is essential that we service your gas boiler every year. If your boiler is not serviced there is a risk that it may produce carbon monoxide. Carbon monoxide is a poisonous gas that cannot be seen, is odourless and can kill a person in minutes.
It is very important the you allow Swale access to carry out their safety check. If you do not allow them access we may have to force entry to your home. If we have to do this you will be responsible for, and charged for, any damage.
Missed an appointment?
Please contact Swale to make another appointment for them to carry out this vital inspection to your home.
Smell gas?
Please call TRANSCO on Freephone number 0800 111 999 immediately.
You might be interested in:
- Who to contact to report a repair?
- Useful information for when you report a repair
- Our repair responsibilities
- Your repair responsibilities
- When will my repair be done?
- Your right to repair
- Investing in our homes - improvement plan
- Aids and adaptations
- Allowing our staff into your home
- Gas safety checks
- Condensation Challenge - useful advice
- Advice about Asbestos in the Home

