Canterbury area of East Kent Housing

Who to contact to report a repair in Canterbury?

For general household repairs contact Mears:

• Call FREEPHONE 0800 3134 740
• Call the local rate number on 01227 714 500
• Email [email protected]
• Text “repair” and then your message (please include your name, address and the nature of your repair is) to 63277

For gas or heating repairs contact Swale Heating:

• Call FREEPHONE 0800 111 4648
• Call the local rate number on 01795 439111

Smell gas?

Please call TRANSCO on Freephone number 0800 111 999 immediately

Remember: The freephone number is only free from a landline. Calls from mobiles may be charged by your network provider. It may be cheaper to call the local rate numbers listed above.

You might be interested in:

• Useful information for when you report a repair
• Gas safety checks
• Our repair responsibilities
• Your repair responsibilities
• When will my repair be done?
• Your right to repair
• Damp and condensation information
• Aids and adaptations
• Allowing our staff into your home