Canterbury area of East Kent Housing
Useful Information about Mutual Exchange in Canterbury
When you swap your home with another person, it is important to be aware of a few important points. Before you complete your mutual exchange request we recommend you read the following tips and advice:
- Once you have found somewhere you like you should arrange a viewing to make sure that the property is in a good location for you and that is in a good state of repair / cleanliness. Take care to check for any damage as EKH won't put this right once you have moved in.
- Lots of people exchange homes without seeing them and are upset and angry with what they find - don't let this happen to you by making sure you visit the property and have a real good look at it!
- Remember that when you swap homes you take your new home 'as seen'. If the previous tenant has caused damage, or if your new home is dirty or full of rubbish when you move in it will be your responsibility to put this right. The key to a successful exchange is to make sure that everyone has looked around the properties and they are all happy with the move.
- Make sure your own home is clean and arrange for any necessary repairs before you make your exchange.
- If the home you are viewing has new or unusual features in it - you should consider if you want / are able to look after these - for example, things like a decking or garden pond may look pretty but they are not standard and won't be covered by our repair service or tenancy agreement. Similarly, if the property has a fitted shower and you want a bath EKH will not change this for you.
- If you aren't happy with what you see, then don't make the exchange as you can't go back on an exchange once it has occurred.
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