Contact us in Dover
This section provides the main contact details for the Dover area as well as some other useful contact details.
Contact the Dover Housing team:
- Email [email protected]
- Call 0300 061 9997
- Meet your Neighbourhood Manager
For repairs:
- For household repairs call Mears on 0800 0234 320 or 01843 282 104
- For heating or gas repairs call Swale Heating on 0800 731 1886 or 01795 410181
- For non urgent repairs you can email [email protected]
To pay your rent:
- Pay using the online payments system
- Call the automated payment service 24/7 on 0300 061 9997
- Email us: [email protected]
- Call the rent team to set up a Direct Debit on 0300 061 9997.
For leaseholder services:
- Email [email protected]
- Call 01304 872 273
Get involved in Dover
Visit our Get Involved section for details about the differents ways we support local tenants to improve our services.
Making a comment, compliment or complaint
- Call 01304 821 199
- Email: [email protected]
- Write to: FREEPOST E K Housing (D)(This Freepost address is just for comments, complaints and compliments)
Other useful numbers
- Dover District Council - 01304 821199
- Kent Police - 999 in an emergency or 101 to report non-urgent crime
- Crimestoppers (report crime anonymously) - 0800 555 111
- Social Services - 03000 41 41 41 (local call rate number)
- NHS Direct or call 111 for non urgent health calls
- Kent County Council - 08458 247 247
