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Christmas Opening times

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This year we will be closed from 3pm Christmas Eve (24th December 2019) and reopen on 2nd January 2020.

This year we will be closed from 3pm Christmas Eve (24th December 2019) and reopen on 2nd January 2020.

As always, you can report repairs or contact the following in an emergency:

  • For household or communal repairs call Mears on:
    • Canterbury - 0800 313 4740
    • Dover - 0800 0234 320
    • Folkestone and Hythe - 01303 765 824 
    • Thanet - 0800 023 4320
  • For gas, hot water and central heating repairs email Gas Call Services or call FREEPHONE 0800 012 9958
  • If you smell gas please call the National Gas Emergency number on FREEPHONE 0800 111 999

Other useful contacts:

 

Paying your rent this Christmas 

If you are having difficulty paying your rent – we're here to help 

Christmas can be an expensive time with lots of extra costs, and we want to help you ensure you don’t get behind with your rent. Click on the link below for more information  

How we can help if you are having difficulty paying your rent.  

 

Keeping your home safe over the festive period  

Keep your home and family safe this Christmas with these tips: 

  • Before you put your Christmas lights up check for loose wires and cracked bulbs and be sure to switch your lights off when you go out.  
  • Don’t run your Christmas lights through windows or overload sockets 
  • Don’t put any of your travel plans, parties or shopping trips on social media 
  • Ask a trusted neighbor or friend to keep an eye on your home and take in mail if you are going away 
  • Hide presents. Don’t leave presents under the tree and where they can be seen through a window 
  • Candles can be dangerous, don’t leave them lit when you leave the room 
  • Don’t leave notes for visitors or deliveries when you go out 
  • Check all windows are closed and doors locked when leaving your home 

 

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