Resident Involvement Expenses and Incentives Policy

East Kent Housing (EKH) values residents’ time and insight and is committed to supporting residents to get involved in the monitoring and influence of housing services.

In doing so it is important residents are not out of pocket as a result of getting involved and feel their contribution is valued. This policy harmonises expense rates and identifies expenses that can be claimed by residents and how EKH will use incentives to maximise engagement.

This policy applies to tenant and leaseholders (which, for the purpose of this document, are referred to as ‘residents’) of Canterbury City, Dover District, Folkestone & Hythe District and Thanet District Councils, which are managed by East Kent Housing.


EKH will consult on any changes made to this policy which will be reviewed every 3 years.

Download the full policy here.

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